Last Updated: 30th September 2023
1. Introduction
Welcome to Aroma Durham, a homeware business operating through aromadurham.co.uk. We are committed to protecting the privacy of our users and customers. This Privacy Policy is designed to help you understand what information we collect, how we use it, and what choices you have.
By accessing or using our website, you agree to this Privacy Policy.
2. Information We Collect
We collect information in two ways:
a. Information you provide: This includes any information you input or submit to our website, such as your name, email address, postal address, phone number, and payment details.
b. Information from your use of our website: This can be about the services and features you use, the items you purchase, and the web pages you visit.
3. How We Use Information
We use the information we collect to:
- Process and fulfil any orders you make
- Provide customer support
- Improve and customise our services and website
- Send you updates, promotional materials, and other information related to our products
- Detect and prevent fraudulent transactions and other illegal activities
4. Sharing and Disclosure
We do not sell your personal data. However, we might share your information with:
- Service providers who assist us in our business operations
- Law enforcement or other governmental agencies if required by law or to protect our or others’ rights
- Any other entity as disclosed at the time of collection
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to collect information about your browsing activities, to remember your preferences and settings, and to help us understand how our website is being used. You can set your browser to reject cookies, but this might affect the functionality of our website.
6. Your Choices
You may opt-out of receiving promotional communications from us at any time by following the instructions in those communications. You can also request access to, correction or deletion of, or restrict processing of your personal data.
7. Security
We use various security measures, including encryption and authentication tools, to protect the confidentiality of your personal information.
8. International Data Transfers
As a UK-based company, we primarily store your data within the UK. However, some of our third-party service providers may be located or operate outside the UK. In such cases, we ensure that adequate protections are in place to safeguard your data.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13.
10. Changes to this Privacy Policy
We may modify this Privacy Policy from time to time. We will notify you of changes by posting them on our website, so we recommend that you review it regularly.
11. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact:
Email: [email protected]
Thank you for trusting Aroma Durham with your personal information.